About Us

CASS continues to be Greater Cincinnati’s leader in providing support services to seniors in the community.


Services and Programs Offered: 

Transportation: CASS provides group transportation to the grocery store, medical appointments, neighborhood senior centers and for group outings, preventing seniors from being unnecessarily homebound.

Individual Transportation: CASS now offers Senior Independent Transportation (SIT). This new service gives seniors transit flexibility with affordable and safe transportation. Clients have the option to go to appointments, restaurants, social events and visit family and friends. This program is self-pay.

Meals-On-Wheels: CASS offers qualifying seniors in Hamilton County nutritious home delivered meals through our Meal-On-Wheels program. CASS is the largest provider of Meals-on-Wheels in Greater Cincinnati.

Guardianship Assistance Program (GAP): CASS’s GAP program enhances the quality of life for indigent elderly individuals in Hamilton County who have been deemed incompetent by Probate Court by providing trained guardians to serve as concerned, caring advocates and surrogate decision-makers.

Financial Case Management (Representative Payee): CASS is able to make significant improvements in the lives of seniors by providing financial management, counsel and in some cases help with exploitation and fraud protection, stabilizing seniors who have endured financial hardships.

Senior Care Coordination (SCC): This program is an extension of services CASS provides, specifically for individuals who have unmet needs. SCC provides senior clients with a Senior Care Coordinator who provides individualized care management, support and guidance. This program is self-pay.



Cincinnati Area Senior Services had its beginnings 50 years ago when Lucile Costello, a social worker, was convinced that with the right kind of help, the elderly could remain living in their own homes and active in their communities. With $1000 in seed money from the YWCA and the United Way, she embarked on a project to identify isolated seniors and determine the kind of assistance that would allow them to live independently.

The first services offered were Meals-on-Wheels, delivered to seniors in the inner city, and congregate meals served at senior centers throughout Cincinnati. The agency she envisioned flourished. Each year CASS serves approximately 5000 seniors with focus and commitment. Senior adults, their families and caregivers know they can turn to CASS for help.

                           Executive Staff

Tracey Collins, Chief Executive Officer     513/559-4483

Connie Baker, Chief Operating Officer      513/559-4485

Jo Ann Kells, Human Resource Director  513/559-4487

Crystal Holliday, Controller                         513/559-4486

Mary Jo Gamm, Executive Assistant        513/559-4484

                           Board of Directors

President – Dan Driehaus, Driehaus Insurance Group

Vice President –

Treasurer – Jonathan Libbert, JD Forensics, Inc.

Secretary – Robert Jutze, Senior Impact Publications

Bren Blaine, Retired

Mary Ann Jacobs, Ritter-Randolph, LLC

Chris Owens, Cincinnati Chamber of Commerce

Jeremy Riddle, The Hauser Group

Tiffany Turner, PNC Bank

Rachel Wirth, Executive Director Mercy Health-West Park

Katherine Weber, Jackson Lewis